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Which? Trusted Trader

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Reliable And Customer Focused

We are proud of our high customer satisfaction levels as well as our endorsement by Which? They are the trusted and independent source of consumer information and reviews.
We were honoured to be awarded the Which? Trusted Trader of the Year award for 2017 and will continue doing our best to be a name people can trust. We also won the Trusted Trader of the month award in April 2016, March 2018 and April 2019 and always put customer satisfaction and honest advice at the heart of what we do.
Homeglaze Team members

Homeglaze Are The Name You Can Rely On

The Which? Trusted Trader endorsement helps homeowners choose reputable tradespeople and recognises traders who prioritise customer service and quality. You can read the full version of their code of conduct here. We have always wanted to do things differently and ensure that our customers are 100% satisfied every time. Providing our customers with high performing products and a professional, honest service is our only aim. Which? use a rigorous assessment process when endorsing companies:
  • Ensuring a business is financially healthy
  • Checking a selection of customer references
  • Ensure business procedures have customer interests in mind
  • A face-to-face interview to ensure standards are maintained
  • Once a company has passed these checks they must agree to abide by Which?’s terms and conditions as well as their code of conduct
Only the highest rated companies get endorsed by Which? so you can rest assured that Homeglaze is the name you can trust for all your glazing needs.

Complaints

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 02922670030 or via their website.
Osama Saleh
Osama Saleh
2024-05-11
Great customer service! We had our porch door and front windows replaced. I appreciated the great customer service and attention to detail they provided throughout, guiding us through the various options available etc. Will definitely recommend them and use them again.
Caspian Challis
Caspian Challis
2024-05-03
Completed 3 exterior doors with two windows attached. The professionalism of everyone was really appreciated, and they've really earned the amazing reputation they have. Rob visit the house at short notice, and gave us a good breakdown of the costs, job, and timeline, and everything was stuck to. There's no hidden costs, or delays in delivery, everything was smooth, and Dean at the office was always available to help. I really appreciate how the team went above and beyond to ensure my satisfaction. Everyone was kind, polite, and easy to talk to. Highly recommend them, and have passed along their details to my colleagues already. Thank you very much!
Susan Clapp
Susan Clapp
2024-04-25
My next door neighbour had an excellent and professional job done on her windows by Homeglaze by 2 young lads James and George. They went above and beyond. They even helped me when I got locked out of my car. I won't hesitate in asking for them personally when having my windows replaced in the near future. Cheers lads.
Daisy Thurogood
Daisy Thurogood
2024-04-23
Just had a new bifold door installed and it looks great, the service from start to finish has been fantastic. I would highly recommend Homeglaze!
Paul Block
Paul Block
2024-04-23
Love my new windows , great service all round. Will definitely use again 👍
Jim
Jim
2024-04-23
Great company , done a fantastic job , will definitely use again
Michael Swainsbury
Michael Swainsbury
2024-04-05
2nd time we have used Homeglaze after a positive experience the first time round. Very happy with the work done replacing windows in two rooms - definitely recommended.
R Charikar
R Charikar
2024-04-02
Fantastic news windows thanks to Homeglaze. Prompt, helpful, and did an excellent job all round.
Alessia Apruzzese
Alessia Apruzzese
2024-03-18
I had the window of my bedroom converted into a door. The did my research and I decided to contact this company. From the moment I had my first visit I’ve decided to go head. My first meeting was a delight and I felt in safe hands. They all are very friendly and professional. They had delivered the job in time without leaving any mess besides the obvious cleaning after a big job like that. I could recommend Homeglaze to my best friends! Well done guys and thank you very much!
Mark Haddon
Mark Haddon
2024-02-28
Homeglaze provides exemplary quality, workmanship, and customer service.  Their products are of an excellent quality, and Homeglaze provides extremely professional and friendly installers.  I have only had to deal with Homeglaze post-installation a handful of times, but on each interaction, I can only say how impressed I am with their services.  All staff members are professional and friendly, and nothing is too much trouble.  I recently had an issue with my front door, which I didn't think could be resolved.  I called Homeglaze, speaking with Dean.  Dean went above and beyond to help me, concluding with a very favourable outcome.  The resolution to my problem required installers to visit my property and carry out work to the front door.  James and Danny, again, provided exceptional workmanship and a friendly manner.  I was very happy overall. I cannot recommend Homeglaze highly enough, and I will, without doubt, use their services in the future. An excellent company you can trust.

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Homeglaze have been a trusted home improvement specialist since 2011. Our ethos is no nonsense pricing with absolutely no pressure to buy.